Frequently Asked Questions
Please find answers below to the questions our Bulb & Blossom customers ask most!
If you have a question we didn’t address, please contact us here. If your question is related to growing tips and product care, check out detailed care instructions on our Product Care page here.
When will I be charged for my preorder?
Because our product is limited and has a short shipping window, we must collect payment in full at the time of order to reserve your bulbs. If for any reason we’re unable to fulfill your order, you’ll be refunded no questions asked.
Can you ship to different addresses?
We welcome gift purchases and invite you to select a few items for friends and family, as well as yourself. However, at this time, we’re unable to ship items within a single order to different addresses. To ship to multiple locations, simply submit a separate order for items going to each destination. We’ll handle it from there!
How do I care for my bulbs?
We’ve got you covered! Find detailed care instructions for all of our products on the Product Care page, as well as tips on speeding/slowing growth, potting bare Amaryllis bulbs, re-blooming your Amaryllis year after year, and planting your bulb garden outdoors after it blooms!
I think my amaryllis froze – what should I do?
A well packaged bulb can usually withstand some below-freezing temps in transit without issue, but prolonged or extreme exposure can cause damage. A bulb that’s experienced a hard freeze will become mushy and discolored, and may ooze a dark liquid. If you see these signs, let us know.
Rest assured, as long as your Amaryllis bulb looks healthy and feels firm to the touch, it’s probably okay!
Proceed with growing it as normal, and continue to test for firmness. Once you start to see green tips or foliage emerge you’re in the clear! This can take several weeks, especially in Dutch varieties, but as long as the bulb feels firm it should be viable.
Please note that rooted gardens (tulips, daffodils, etc.) can experience freezing with no harmful effect.
Where do you ship?
We ship within the 48 contiguous United States. At this time, we’re unable to fulfill shipments to Hawaii, Alaska, Puerto Rico, the Virgin Islands, Guam, or Canada. Find more shipping details on our shipping information page.
Can you deliver to a PO Box?
We ship using US Postal Service and UPS, which requires a street address for delivery. If you have a PO Box, please provide that AND a street address so that delivery is covered no matter which shipping option we choose. Find more shipping details on our shipping information page.
Can I choose a different decorative container for my potted bulb?
While this is an option we’d love to be able to offer in the future, for now, we can only offer the Amaryllis and container pairings as shown.
Have a question we didn’t answer? Please contact us here! If your question is related to growing tips and product care, make sure to check out detailed care instructions on our Product Care page here.