Our bulb products will ship to you in a state of excellent quality, they’ll be true-to-name, and that they’ll perform beautifully when given the proper care. If there’s a problem, we’ll solve it with your choice of a refund or replacement.

When you receive your order, please carefully inspect it for quality and accuracy, and report any concerns to us right away. Our Product Care page contains detailed information about what your bulbs should look like on arrival.

Something we can’t guarantee is the exact timing of blooms for any bulb product. Many factors can influence this, like the specific variety, the temperature in your home, light levels, humidity, etc. If you are looking to have blooms for a particular date (Christmas, for example) we can advise varieties that grow more quickly, and we can also provide tips on how to speed up or slow down growth.